About

Pharmacy Concierge

The Pharmacy Concierge is a team of healthcare providers who will work with you, your doctor, and pharmacy to make specialty medications more affordable.

Our concierge team is ready to assist you, and we are pleased to offer:

  • Assistance with enrollment

  • Quoting prescription pricing

  • Expediting prescription fulfillment

  • Confidential and quick delivery

  • Support with the annual renewal process

  • Addressing questions

We are here

For you every step of the way

Patient Call

Patient receives a welcome call from Concierge team.

Paperwork

Patient completes required Pharmacy Concierge forms.

Medication Delivery

Once your medication is ordered, you will receive it within 72 hours. Refills will be confirmed monthly.

Application Process

Pharmacy Concierge works with the patient to identify if application is approved or denied and coordinates next steps.

Commonly Asked Questions

  • No need to enroll. A Pharmacy Concierge provider will be assigned to you after the pharmacy receives a prescription for a specialty drug.

  • The application process may take a few weeks.  We can help by locating copay assistance and scheduling your medication for shipment from a specialty pharmacy.

  • If your application is denied, the pharmacy concierge team will work with you to identify your options, including manufacturer coupons or copay assistance.

  • For as long as you need a specialty medication and meet eligibility criteria.